Thank you for choosing Assam E-Guide.
We are committed to providing high-quality digital study materials to help students prepare for Assam Government competitive examinations. Since all of our products are digital downloads (eBooks, PDF Notes, Mock Tests, and other downloadable study materials), please read our refund policy carefully before making a purchase.
Nature of Our Products
All products sold on Assam E-Guide are digital products delivered electronically. Once a purchase is completed and the digital content becomes available for download or is delivered, it cannot be physically returned.
Refund Policy
All purchases made on Assam E-Guide are final.
Due to the nature of digital products, we do not offer refunds, returns, or exchanges after a successful purchase.
Please review the product description, syllabus, features, and other relevant information carefully before placing your order.
Returns Policy
As we sell downloadable digital products only, returns are not applicable.
Once a digital file has been delivered or made available for download, it cannot be returned.
Cancellation Policy
Orders cannot be cancelled after successful payment and order confirmation.
If your payment has been completed successfully, the order will be processed according to our standard delivery procedure.
Download or Technical Issues
If you experience any issues downloading your purchased eBooks or digital files, don’t worry—we’re here to help.
Simply contact our support team with:
- Your Order ID (if available)
- Payment Transaction ID
- Registered Mobile Number or Email Address
- Payment Screenshot (if required)
After verifying your purchase, we will help you access your purchased study materials. If necessary, we may send your purchased eBooks and Mock Test PDFs directly through WhatsApp or email.
Incorrect or Duplicate Payments
If you believe you have been charged more than once for the same order due to a technical or payment gateway issue, please contact us immediately with the relevant payment details.
We will review the transaction and, if a duplicate payment is confirmed, resolve the issue appropriately.
Before You Purchase
We encourage every customer to:
- Read the complete product description.
- Review the syllabus and contents included.
- Ensure the product matches your examination requirements.
- Contact us if you have any questions before purchasing.
Customer Support
Your satisfaction is important to us. Although refunds and returns are not available for digital products, we are committed to providing prompt support for genuine technical or delivery-related issues.
If you need assistance, please contact us.
📧 Email: assameguide@gmail.com
📱 WhatsApp: +91 6900835905
🌐 Website: www.assameguide.com
Our Commitment
At Assam E-Guide, we work hard to provide accurate, high-quality, and regularly updated digital study materials. While refunds and returns are not possible for digital products, our support team is always ready to help ensure you receive the study materials you have purchased and resolve any genuine technical issues as quickly as possible.