Welcome to Assam E-Guide. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website and purchase our digital study materials.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website or place an order, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing Information
- Payment Transaction Details
- Order History
- IP Address
- Browser and Device Information
- Cookies and Usage Data
We only collect information that is necessary to provide our services and improve your experience.
How We Use Your Information
We use your information to:
- Process and verify your orders
- Deliver purchased digital study materials
- Provide customer support
- Respond to your inquiries
- Send order confirmations
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
Payment Security
We do not store your debit card, credit card, UPI PIN, net banking password, or any other sensitive payment information.
All payments are processed securely through trusted third-party payment gateways.
Digital Product Delivery
After successful payment verification, your purchased eBooks and digital study materials will be made available for download or delivered according to the product description.
If you experience any download issues, please contact our support team with your payment details. After verification, we will assist you and, where applicable, provide your purchased files through WhatsApp or another appropriate support channel.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze visitor behavior
- Enhance user experience
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party services, including:
- Payment Gateway Providers
- Google Analytics
- Google Search Console
- Meta Pixel
- Email Service Providers
These services operate under their own privacy policies.
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- To process payments
- To comply with legal requirements
- To prevent fraud or security threats
- With trusted service providers necessary to operate our website
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal data where legally applicable
To make such a request, please contact our support team.
Children’s Privacy
Our website is intended for students and learners. If a parent or guardian believes that a child has provided personal information without appropriate consent where required, they may contact us, and we will take reasonable steps to address the request.
Intellectual Property
All eBooks, notes, mock tests, PDFs, graphics, logos, and educational content available on Assam E-Guide are protected by copyright and other applicable intellectual property laws.
Unauthorized copying, reproduction, redistribution, resale, modification, or sharing of our digital products without written permission is strictly prohibited.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will always be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
📧 Email: assameguide@gmail.com
📱 WhatsApp: +91 6900835905
Your Privacy Matters
At Assam E-Guide, we are committed to protecting your personal information and providing a secure, transparent, and trustworthy learning platform for every aspirant. Your trust is important to us, and we continuously work to safeguard your data while delivering high-quality educational resources.