At Assam E-Guide, we provide all our products in digital format (eBook PDFs). Please read our refund policy carefully before making a purchase.
1. No Refund Policy
Since all products are digital downloads and are delivered instantly after successful payment, we generally do not offer refunds or returns once the purchase is completed.
Once a file is delivered, it cannot be returned, and therefore, refunds are not applicable.
2. Exceptions (Technical Issues)
Refunds or replacements may be considered only in the following cases:
- You did not receive the download link or file after successful payment
- The file is corrupted or not accessible
- You were charged but did not receive the product
In such situations, we request you to contact us, and we will resolve the issue promptly by either re-sending the file or providing a suitable solution.
3. Incorrect Purchase
We do not provide refunds for:
- Accidental purchases
- Purchasing the wrong product
- Change of mind after purchase
We advise all users to read the product description carefully before making a payment.
4. Contact for Support
If you face any issue related to your purchase, please contact us with:
- Your registered email ID
- Payment details or transaction ID
Our team will verify the issue and assist you as soon as possible.
5. Policy Updates
Assam E-Guide reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be reflected on this page.
By purchasing from Assam E-Guide, you agree to this Refund Policy.